OUR RETURN & REFUND POLICY

Can I return my order?

Yes, you can. We offer a 10-day return policy, no matter what your concern is. Maybe you didn’t like the flavour of your product or maybe you simply changed your mind. Either way, we understand! If you’re unhappy with your order, simply email us your order number within 10 days of receipt at refund@praanaa.com

 

What if I have ordered multiple items and only wish to return a few?

We provide replacements when your order is damaged, defective, incomplete, or incorrect. All you have to do is email us at  help@praanaa.com  with your replacement request and order number!

As soon as the complaint is validated by our Customer Service team, we will arrange for a pick-up of the existing order, and simultaneously prepare for the dispatch of the replacement product.

 

 

When can I cancel a product?

You can cancel your order anytime by emailing us at help@praanaa.com before the order is dispatched. Once dispatched, orders are not eligible for cancellation.

After an order cancellation, your payment will be refunded to the original mode of payment within 5–7 days.

 

 

OUR PRICE MATCH GUARANTEE

Does your website offer the lowest prices on its products?

Yes! We’re committed to making sure that www.praanaa.com offers you the best deals and lowest prices for all your purchases. That’s why we provide a lowest-price guarantee!

 

 

What is a lowest-price guarantee?

It’s super simple. Our lowest-price guarantee ensures that if you buy an item from our website, and find the same product available at a lower price on another authorized website within 24 hours of purchase, we’ll pay you the difference!

 

Safe And Scientific

Scientifically proven ingredients

Not just claims. Scientifically proven and evidence based ingredients

Team you can trust

Products developed by a team of Nutritionists, doctors, Exercise specialists and Scientists

Take home the science

we are the first company in India giving a printed material with scientific evidence

Guide to Fit and Healthy Lifestyle

Your true partner in health & wellness

Take the First Step to Better Health

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